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Amy is the Director of Tax Policy at Synexus Tax Solutions. With almost two decades of sales tax experience, Amy provides a variety of consulting services, including state audit defense, reverse audits (identifying savings opportunities), consultation, tax planning, nexus analysis, due diligence, compliance (preparation and review), and overall sales tax minimization strategies.

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Before joining Synexus, Amy led a national state and local tax practice, managing multiple consulting projects and overseeing the sales tax compliance team. In her previous roles with the Missouri Department of Revenue, she led two field audit program offices and consulted on numerous sales tax litigation issues. Her extensive knowledge of sales tax technical and policy issues across multiple states provides a unique perspective on tax planning matters.

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Amy earned a Bachelor of Arts degree from William Woods University and a Juris Doctorate degree from Saint Louis University School of Law. She is a member of the Missouri Bar Association, where she serves as Chair of the Taxation Committee. Additionally, she is a member of the Institute for Professionals in Taxation (IPT) and Vice-Chair of the St. Louis Chapter of IPT, and a member of the Tax Committee for Associated Industries of Missouri (AIM). Amy has also been actively involved with Child Care Aware of Missouri, serving as Board Chair from 2019 to 2023 and currently holding the position of Secretary.

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Ashley has beenwith Synexus since its founding. With a sharp focus on processing client dataand ensuring seamless monthly sales and use tax compliance, Ashley takes aproactive approach in overseeing tasks ranging from filing returns to managingnotices and aiding clients with refund claims. She specializes in the Food andBeverage sector, working closely with clients to ensure accurate sales tax ratemanagement for their Point of Sale (POS) systems. Additionally, she brings herexpertise to a diverse range of clients, spanning industries such as makeupproducts, DIY online retailers, and more, providing tailored consultingservices to meet their needs.

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She earned her Bachelor’sdegree in Financial Planning from The University of Georgia and is a member ofthe Institute of Professionals in Taxation (ITP).

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With themajority of her career spent in the sales tax arena, Donna is ideally qualifiedto help businesses navigate the complex landscape of sales tax regulations.

In her role,she leads clients through comprehensive nexus studies, audits and voluntarydisclosures. She is a skilled, in-depth researcher in all things sales tax,enabling her to provide sound advice and answer to clients’ questions. She alsobrings this skill to our popular podcast, Taxing Poetic, where she providestough sales and use tax quizzes to our podcast hosts.

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Before joiningSynexus, Donna served as a Sr. Director of Operating Tax of a ______ company ,where she managed all aspects of sales and use tax, liquor tax, and propertytax. This experience provided her with a deep understanding of tax regulationsand a strong foundation for for the expertise that is such an important part ofSynexus.

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Donna is amember of the Institute for Professionals in Taxation (IPT) and holds the designationof Certified Member of the Institute (CMI) from IPT. Additionally, she is aformer member of RISTAP (Restaurant Industry Sales Tax Audit Professionals),serving as a board member for five years, including one year as Chair.

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She earned herBachelor of Business Administration (BBA) in Accounting from the University ofGeorgia. During her time at UGA, she was an active member of Delta Sigma Pi, aco-ed business fraternity.

Jenny has been with Synexus since its founding. She works with businesses across the country to help them navigate and manage sales and use tax compliance on a monthly basis. Jenny primarily focuses on processing client data and overseeing the return filing process for her compliance team. She also assists clients with navigating notices, audits, VDA processes and any other sales tax consulting needs.

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She earned her Bachelor of Science in Business from Wake Forest University, is a member of the Institute of Professionals in Taxation (ITP) and focuses her work on monthly sales tax compliance.

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Joanne is a SALT supervisor with Synexus, specializing inthe onboarding of new clients by setting up systems and software, conductingdata analysis, and preparing and reviewing returns. She oversees the compliancecycle for her team.

Before joining Synexus, Joanne was a Compliance Manager, where she developed a strong foundation in managing compliance activities and client services. Drawing from her experience in the hotel, restaurant, retail, and telecommunications industries, she brings value to clients and the team through notice resolution, audit management and expert sales tax consulting.

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Joanne earned her Bachelor of Social Science Degree in Communication from Kwa-Zulu Natal University and an Associate Degree in Accounting from Kaplan London. She is a member of the Institute of Professionals in Taxation (IPT).

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Julie has been with Synexus since its founding and led the development of the original brand identity. Her experience in multi-channel marketing and energy for the sales and use tax world adds value to Synexus and our people. She partners with the Synexus team on development and execution of strategies and programs to grow our reach. She was on the team that concepted and launched the popular podcast, Taxing Poetic.

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Julie is a past member of the Thomson Reuters Checkpoint Marketing Advisory Board, a former board member of the Corporate VolunteerCouncil of Atlanta, the Woodruff Arts Center Women’s Giving Circle and a long-time member of the Association for Accounting Marketing (AAM) where she has served on various committees.

Ken joined Synexus in 2024 as leader of Product Development. He is responsible for leading the product team, enhancing client offerings, and driving growth. Prior to joining Synexus, Ken served as a co-founder of two automated payments businesses in the B2B space. In this role he led a large team devoted to business process efficiencies for clients. He also has experience leading professionals in the CFO advisory space, focusing on business process efficiencies, cost take-out, and post-merger integrations across a number of verticals.

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Ken earned his Bachelor of Arts from the University of Georgia, a Master of Business Administration (concentration in e-commerce) and a Master of Information Systems from Georgia State University.

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Nick has over 20 years of experience in sales and use tax compliance, audit defense, indirect tax process improvements and tax engine integration with various ERP systems. His background includes time with Big 4 accounting firms in the Transaction Tax Systems Practice within the State & Local Tax Practice.  Nick has also worked with an Atlanta home improvement supplies retailing company, performing audit defense, special tax projects and compliance work. He is the driver behind the technology that makes Synexus such an effective solution for businesses.  

Nick is responsible for project management, implementation and compliance of third-party tax tools such as CORPSales, Vertex and Thomson Reuters OneSource. He is also responsible for process reviews to determine customers’ current indirect tax landscape and ways to mitigate tax risks.

Rae has been with Synexus since 2023, but she worked with the Synexus team in her former role as a compliance manager for a nationwide technology contractor. In her previous role, she managed hundreds of business and professional trade licenses across the United States, along with managing tax accounts and being a liaison with tax firms such as Synexus. She leverages this knowledge and experience to lead a team helping clients manage their business license compliance and tax registrations. Her primary focus is obtaining and renewing a variety of business and related licenses and utilizing technology to improve processes and maximize efficiencies.

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Rae's academic and professional achievements are a testament to her dedication and expertise. She was the recipient of the Smith + Howard John W. Lucht Innovation Award in 2023 for her work in process improvement and automation. She is also a member of the Society of Corporate Compliance and Ethics(SCCE) and is a Certified Compliance and Ethics Professional (CCEP). 

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Shawn has more than 17 years of professional accounting experience with a strong background in real estate negotiation, fixed asset, and personal property tax as well as sales tax solutions for businesses nationwide. Prior to joining Synexus, he was also a tax senior manager with atop accounting firm for more than five years where he served as an expert on sales use and property tax matters for a Fortune 500 company.

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His experience includes guiding clients on a variety of multistate, property tax and sales tax matters such as consulting, appeal negotiation, audit representation, and property tax return preparation. Shawn’s property tax expertise is a value-added asset to companies that can improve bottom line revenue.

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He earned his Bachelor’s in Marketing from Florida State University and is a member of the Institute for Professionals in Taxation and the Appraisal Institute.

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Smrity has been a dedicated professional in the field of compliance since 2016. She serves as a SALT Supervisor at Synexus, where she manages the sales tax compliance cycle for our clients. Her responsibilities include data processing, preparing and managing the filing of return, conducting nexus analysis, and handling notice management. She is committed to working clients with a variety of sales tax needs in a responsive, timely manner.

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Smrity holds a Bachelor’s in Accounting and a Master’s degree in Public Administration from Jacksonville State University. She is also a member of the Institute of Professionals in Taxation (IPT).

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Tim has well over a decade of tax, technology, and business advisory experience, including his previous role as Director of Operational Tax for a large franchise restaurant company in Atlanta. He has provided indirect tax services to a wide range of clients in the manufacturing, power and utilities, software, and financial services areas.

Tim is a frequent speaker and presenter on issues and emerging trends in the sales and use tax arena and stays involved in organizations that focus on indirect tax issues. For instance, he is a member of Institute for Professionals in Taxation (IPT) and the Council On State Taxation (COST).